Drop shipping: Unless paying via Amazon Pay or you are an existing customer who purchased from us before, we will no longer accept any order with shipping address other than billing address without prior approval. You may contact us at info@super-feed.com
Domestic Shipping Info
Free shipping offered on select orders for 1-2 days handling and 1-6 days delivery depending on destination. For expedite shipping, you can review offered shipping modes including shipping costs estimate by clicking “ADD TO CART.” Final shipping costs will be displayed on the invoice you see before confirming your order. We normally ship within two business days from the day you order. If offered, Express orders may not ship the same day you order. Most orders are delivered within “estimated” 1-6 business days with free shipping or 1-4 days via other chosen shipping mode. IMPORTANT: UPS and FedEx do not deliver to P.O. boxes. Please use a physical address. USPS Express, if offered, may not be 1 day to some destinations and could be 2. Note: Only Express orders have a guaranteed delivery date (not ground or USPS priority Mail).
International Shipping Info
Current list of destinations approved to order from this store:
Non-Contiguous states, Netherlands, Virgin Islands, *Canada, UK and Australia. Sorry, we no longer process orders for destinations others than listed here including the EU. You may contact us first for information about other destinations at: info@super-feed.com
For other countries not listed, please do not try to order here. We must be contacted first for quotes and additional information. If accepted, you would then be billed via PayPal. If your country has 220-240V, all feeders must have an external timer that can operate with 220-240V along with a power supply/transformer providing an output of 12V to 24V DC or AC. The supplied power supply for only the cat and aquarium feeders will work with 100-240V, but it has USA style prongs (blades) and will need a plug adapter to fit your local power outlet style. In any event, you will need to purchase a 220-240V timer of your own to operate the feeder if you have that voltage in your country. For that reason, you should not purchase a combo with timer included unless you think it will work with 120V 60 Hz.
NOTE: We are not responsible for possible delivery delays encountered in a foreign country. International priority Mail is “normally” 6-10 days delivery, and Priority Mail Express is 3-5 days. Any possible Customs fees are never included and are entirely your responsibility. Some orders to Canada may not have any reported Duty fees for pet feeders made in USA. For online orders, USPS priority or express mail as listed above is available and cheaper than FedEx. 1st Class Mail International may also be available for certain parts and total weight, but transit/delivery time could take longer. To estimate any shipping: Choose the items you want in the shopping cart then click on “view or edit your cart,” then click on “Estimate Shipping & possible Tax,” then enter your “country,” and Zip/Postcode, then click on “Estimate Shipping & possible Tax.”
*Important info for Canada and UK:
Canada has become a real issue for all parties involved when it comes to clearing Customs and later than expected deliveries. If you order, please note that you accept responsibility for all those possible issues. Also, shipping has become quite expensive for which we have no control over. We only pass our actual cost to our international customers.